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Transcarent is the One Place for Health and Care

Every person’s needs are different, which is why health and care are never one-size-fits-all. We all deserve care that is personalized for us. Unfortunately, to access the high-quality care we all expect we must find our way through a lot of complexity. 

By Transcarent

Every person’s needs are different, which is why health and care are never one-size-fits-all. We all deserve care that is personalized for us. Unfortunately, to access the high-quality care we all expect we must find our way through a lot of complexity. 

It’s no wonder that 2 out of 3 healthcare consumers nationwide would take better care of their health if they had an easy-to-use app to access care options, and 1 in 2 would switch employers for health benefits that gave them easy access to high-quality, affordable care.*

There isn’t a single solution that can solve everyone’s individual needs. You need a care experience that is personalized for you. A health and care experience that removes the guesswork.

With Transcarent, you can access everything needed – to diagnose your condition, develop a care plan, arrange surgery (only if necessary!) and build a recovery plan—all in One Place. For example, if you have joint pain, we think you should know where to start, whether its with a consult from one of the best orthopedic doctors in the world, convenient physical therapy from home, or surgery from a high-quality facility.  

Transcarent is the One Place for Health and Care.

Transcarent makes it easy for people to access high-quality, affordable care. We are the One Place for Members to access the entire spectrum of care from primary care, mental health, pharmacy, and urgent care - to more complex specialties like musculoskeletal, surgery, and oncology. 

In fact, more than 80% of consumers want One Place for high-quality care virtually and in-person, a simple personalized experience, and trusted support from someone who truly cares about them.*

Here’s what it’s like to be a Transcarent Member. 

  • High-quality virtual or in-person care, on your terms:  Members are connected to care in 60 seconds from the on-demand Transcarent Clinic. They can also find a doctor in their network, refill a prescription, or schedule blood work. They can receive care virtually or in-person from a favorite provider locally.  For more complex issues, we connect Members with our national network of centers of excellence and ecosystem of specialty care providers.

  • Personalized experience, at your fingertips: The Transcarent app is personalized for each Member and allows them to access their entire suite of health benefits and existing networks. We help our Members organize, understand, and effectively use the health benefits that their employer provides. No more ruffling through your wallet for your insurance card – it’s in your app! From the app, Members can also access their insurance information, lab results, medication, lower cost medications, and even point solutions that their employer may offer. 

  • Trusted support, someone in your corner: The Transcarent Care Team supports Members’ health and care needs throughout our comprehensive care experiences, guiding them along the journey from a condition to recovery, and prevention to survivorship. When you receive a confusing diagnosis, you want someone to be there to answer your questions and guide you to the very best care. Health guidance, 24/7, from a multidisciplinary care team of board-certified, U.S.-based doctors, nurses, and health guides are available to our Members with a tap of their finger. We also guide our Members to expert second opinions from The Cleveland Clinic and AccessHope. 

By guiding Members to high-quality care from some of the nation’s best providers, we are helping them to stay healthier and reduce overall healthcare costs for all. Delivering a health and care experience that people love is a win for everyone. This is the One Place for Health and Care. 

*According to a 2023 survey with SurveyMonkey of over 1,200 US consumers