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Experience Different

We built a new, different, and better health and care experience that puts health consumers back in charge with high-quality care, transparent information, and trusted guidance in as little as 60 seconds, 24/7, with the tap of a finger.

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The care your team deserves in one place

Whether it’s transportation, food, or entertainment, nearly every other industry makes it easy to access what you’re looking for, on your terms. So why is healthcare still so complex, confusing, and costly? With Transcarent’s Care Experiences, your team and their families get the health and care experience they deserve.

Personalized, data-led consumer app

Personalized app experience gives Members a holistic view of all Transcarent and employer benefits. Members see personalized content and care recommendations based on Member claims data, reported conditions, and in-app activity.

  • Get care in as little as 60 seconds, anytime

  • Find Rx savings or in-network providers

  • Explore and access all health and care benefits

  • View insurance cards, care plans, Rx, lab results, and more

  • Access curated educational content

Diverse on-demand care team

Our multidisciplinary care team of board-certified doctors, nurses, health guides, and care coordinators work together to provide integrated, high-quality care and guidance.

Health Guides offer 1:1 guidance and support across all employer healthcare benefits, and can assist with questions, scheduling needs, coaching and more.

Connected ecosystem of local providers and virtual point solutions

We partner directly with health systems, providers, COEs and point solutions to provide a robust ecosystem of high-quality, affordable health and care services that cover the full spectrum of Member needs.

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Care Experiences

Surgery Care

Cancer Care

Behavioral Health Care

Pharmacy Care

The help from my Health Guide was nothing short of a gift. As a busy person with a baby on the way, I did not want to spend hours on the phone trying to find doctors who could accept new patients. Through the Provider Finder, my Health Guide found a high-quality PCP for myself (after two years of waiting) and a pediatrician for my new child – and even scheduled the appointments on my behalf!

Caitlin

Transcarent Member

I've used the Pharmacy Marketplace and I really like how easy it is to navigate. I love knowing how much I'm going to pay, and it gives me the ability to make educated decisions on where I fill my prescriptions.

Melissa

Transcarent Member

"I loved that I was able to wait for care in my own home, instead of in a waiting room surrounded by strangers who might be ill."

Molly

Transcarent Member

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Health and care made simple

Everyday Care

On-demand care, information, and support for your team’s everyday needs

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Surgery and MSK

At-home physical therapy, surgery from top doctors, and concierge support

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Cancer

Comprehensive case reviews, treatment, and whole-family support for cancer care

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Behavioral Health

Rapid access to quality therapists and other behavioral health specialists, virtually and locally

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Pharmacy

Medication information, pricing, prescription transfers, and access to clinically integrated live pharmacy and guidance 24/7

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Weight Health

Proven treatments on a single platform including lifestyle management, medications, and surgery with ongoing support

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