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Notice of Nondiscrimination and Accessibility

Transcarent, which includes Transcarent, Inc. and The Transcarent Clinic (consisting of Health & Care Medical, P.C., Health & Care Michigan Medical, P.C., Health & Care California Medical, P.C., Health & Care Kansas Medical, P.A., and Health & Care New Jersey Medical, P.C.) complies with applicable state and Federal civil rights laws and does not discriminate, exclude people or treat them less favorably based on race, color, national origin, age, disability, sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes) or any other characteristic or status protected by state, federal or local law.

Upon request Transcarent provides:

  • reasonable modifications and auxiliary aids and services, free of charge, to people with disabilities to assist them in communicating effectively with us. This might include accommodations such as qualified sign language interpreters or providing information in alternate formats.

  • free language assistance services to people whose primary language is not English, including qualified interpreters and information written in other languages.

If you need a reasonable modification, auxiliary services, or language assistance services, contact Transcarent at 1-888-293-2939.

If you believe that Transcarent has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes) or any other characteristic or status protected by state, federal or local law, you can file a grievance with:

Transcarent Compliance Department

4700 S Syracuse, Suite 900

Denver, CO 80237

Compliance@transcarent.com

If you need help filing a grievance, Transcarent’s Civil Rights Coordinator is available to assist you and can be reached at Compliance@transcarent.com.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance Services

Transcarent will take reasonable steps to provide free-of-charge language assistance services to individuals who speak languages other than English.

Español (Spanish):

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-888-293-2939 o hable con su proveedor.

中文 (Chinese, Simplified):

注意:如果您说[中文,我们将免费为您提供语言协助服务。我们还免费提供适当的辅助工具和服务,以无障碍格式提供信息。致电 1-888-293-2939 或咨询您的服务提供商。

中文 (Chinese, Traditional):

注意:如果您說[中文,我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務,以無障礙格式提供資訊。請致電 1-888-293-2939 或與您的提供者討論。

한국어 (Korean):

주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 1-888-293-2939 번으로 전화하거나 서비스 제공업체에 문의하십시오.

Việt (Vietnamese):

LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-888-293-2939 hoặc trao đổi với người cung cấp dịch vụ của bạn.

РУССКИЙ (Russian):

ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-888-293-2939 или обратитесь к своему поставщику услуг.

Français (French):

ATTENTION : Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-888-293-2939 ou parlez à votre fournisseur.

Tagalog (Tagalog / Filipino):

PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-888-293-2939 o makipag-usap sa iyong provider.

Deutsch (German):

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 1-888-293-2939 an oder sprechen Sie mit Ihrem Provider.

日本語 (Japanese):

注:日本語を話される場合、無料の言語支援サービスをご利用いただけます。アクセシブル(誰もが利用できるよう配慮された)な形式で情報を提供するための適切な補助支援やサービスも無料でご利用いただけます。1-888-293-2939 までお電話ください。または、ご利用の事業者にご相談ください。

العربية (Arabic):

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم 1-888-293-2939 أو تحدث إلى مقدم الخدمة".