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Transcarent unveils results of first-of-its-kind consumer survey on the impact of cancer on employees
Understanding the Employee Experience with Cancer
Cancer is different. Each journey demands a unique care experience. So what does the right approach look like? Our first-of-its-kind consumer survey reveals actionable insights.
cancer ribbon

We wanted to hear from the source. People impacted by cancer told us what they want and need.

We surveyed more than 1,300 people impacted by cancer - both those diagnosed as well as caregivers - to gain deeper insight into their experiences, perceptions, and challenges with cancer care. The results reveal what they need on their individual journeys to feel confident and supported in their cancer experience. 

Provide screening and early detection support that engages early & often.

39.5% of people with cancer were unaware of family history of the disease prior to their diagnosis

  • More actionable guidance is needed for screening and prevention. Supporting individuals in taking meaningful steps toward cancer screening and prevention requires thoughtful guidance and meaningful interactions.

  • Transcarent provides screening and early detection support with targeted reminders, in-app tracking, access to quality providers, scheduling assistance, as well as ongoing help from our Care Team and Oncology Nurse Navigators.

Getting a clear diagnosis is hard.

52% of patients and 49% of caregivers' loved ones struggled to get a clear cancer diagnosis 

  • Diagnosis delays are common, leading to slower care and poorer outcomes. Employees need compassionate support to instill confidence and alleviate confusion.

  • Transcarent's expert second opinions helo provide accurate diagnoses, while our Oncology Nurse Navigators reduce time to treatment, connecting patients to care within 10 days or less.

Every aspect of the cancer experience requires support.

60% of people with cancer and 67% of caregivers felt lost, confused, or unsupported. And 65% of people with cancer felt afraid to burden family & friends.

  • People with cancer and caregivers face challenges balancing physical, emotional, social, and financial health.

  • Transcarent provides holistic cancer care support through workplace and community resources, dedicated Oncology Nurse Navigators, and referrals to other benefits.

Workplace environment matters.

74% of caregivers and 66% of people with cancer felt their work experience would have improved with manager training.

  • Workplace stigma is affecting the mental health and productivity of people with cancer and caregivers. People impacted by cancer need more help to return to work successfully.

  • Transcarent provides Cancer Care support for the workplace, offering resource guides, manager training, and access to Oncology Nurse Navigators who assist employees in navigating benefits.

Financial strain burdens patients & caregivers.

44% of people with cancer had at least $10k in debt from cacner care. 77% of people with cancer had at least $5k in debt from cancer care.

  • Financial toxicity is a prevalent concern for people impacted by cancer. It's common for them to face financial hardship, often taking on significant debt.

  • Transcarent Oncology Nurse Navigators assist in understanding care costs, reviewing bills, and finding resources. Our Center of Excellence network minimizes unexpected costs with value-based contracts.

Read the full report, "Understanding the Employee Experience with Cancer."

DOWNLOAD "UNDERSTANDING THE EMPLOYEE EXPERIENCE WITH CANCER"

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