Get answers, take the next step, and access care now. That's WayFinding.
Transcarent WayFinding instantly connects you to benefits answers and on-demand care you can trust.
One place for your health and care needs — simple or serious, from the palm of your hand. Just Ask Transcarent and connect to next-generation healthcare and benefits navigation.
A KFF survey* shows 40% of people have encountered false health claims, and among them, 50-75% are unsure if they're true or not, highlighting the impact of misinformation.
Inaccurate and confusing health information leads to uncertainty that can stop decision making in its tracks and add complexity to healthcare navigation.
WayFinding is a whole new way to experience healthcare, entirely designed around personal benefits and care needs.
It’s the first time generative AI has been used to directly empower the people using healthcare.
Unsure of the next step? Just ask Transcarent and get where you need to be — no more searching, call centers, or emailing HR.
Can't find your insurance card? We’ve got you. No more searching far and wide—your benefits are at your fingertips with guaranteed answers, fast.
Your benefits, your answers—personalized just for you.
Get accurate details based on your actual plan to help you make decisions about the next step.
We know healthcare is confusing. That’s why we can break it down for you in simple language. No more getting lost in jargon.
When you need care fast, there probably isn’t time to do a ton of research. WayFinding gives real-time care options based on your benefits, so you always know where to go and what’s covered.
Access any benefit in one place, giving you immediate support and answers for the moments you need clarity and guidance most.
We’re transforming the way you seek care — no more confusion or delays, just instant answers and on-demand care that make getting the help you need effortless.
Ask a question and get directly connected to the right care—quick, simple, and without any extra steps.
Get quick access to tools that can save you both time and money.
No more scrambling after visits. WayFinding gives instant access to virtual visit details so nothing gets missed. Plus, your Health Guide is always on hand to help with follow up.
Ask a question and get directly connected to the right care—quick, simple, and without any extra steps.
No need to get it perfect — just ask, and you'll get the answers you need, even with typos.
We’re speaking your language. Our AI is multilingual so you can get care in a way that best suits you.
We're always ready to deliver compassionate care that meets your needs. Whether through digital support or a human touch, we’re here to ensure you get the care you prefer.