Transcarent powered by 98point6

Simple Access, Exceptional Care

On-demand, text-first care accessible from anywhere connects your employees and their families with resources to keep them healthy, every day.

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Text-first virtual care breaks down barriers to care for a better experience

Members get care 24/7, 365

Members can start visits for themselves and family members aged 1+. Services include diagnosing and treating 900+ common conditions, ordering prescriptions and labs, providing chronic condition support, and more.

The Transcarent Care Team

Our Care Team is led by board-certified Physicians, licensed in all 50 states and Washington, D.C., to provide care for urgent, chronic, and mental health within the scope of primary care.

Tech-enabled high-quality care

Our care delivery platform streamlines Member intake, enabling seamless team collaboration. Continuous tech investments equip clinicians with the information needed to deliver comprehensive, high-quality care at scale.

Quality is at the core of everything we do

Our Care Team at the Transcarent Clinic adheres to the strictest quality standards and as of 2024, has achieved NCQA Credentialing Accreditation for three years.

Care when and where you need it

My experience with Transcarent On-Demand Virtual Care was a huge lifesaver. There wasn't a chance I could get to urgent care, and I desperately needed to be seen. I downloaded the app and answered some questions about how I was feeling, waited on my couch for a few minutes, then talked to a doctor without lifting my head off my pillow. I've never had such an easy, pleasant experience getting care when I was sick!

Transcarent Member

Care That Meets You Where You Are

An example of a Member who is experiencing a new skin concern

Start a visit

Wanda starts an on-demand visit to inquire about what appears to be a rash on her hand.

Fast intake

Wanda is immediately connected to an AI Care Assistant for intake.

Provider guidance

Within minutes, Wanda is connected with a physician who does a thorough evaluation and makes care recommendations.

Complete Care Plan

Wanda follows the recommendations from her provider, including picking up the prescribed medication at her local pharmacy.

Post-visit Care Plan

Wanda receives a push notification that her Care Plan is ready. She reviews her options for treatment.

The experience you know and love in 98point6, expanded by Transcarent

98point6 has been known for providing best-in-class text-based care since 2015. In 2023, the 98point6 service and its care team were acquired by Transcarent to power and expand our virtual care offering.

Transcarent continues to invest in AI-powered health care to deliver an experience, supported by clinical expertise, that is secure, convenient and centered around the needs of our patients.

Additionally, we have introduced WayFinding capabilities by combining the power of Transcarent's digital platform and benefit navigation with virtual care delivery. Learn more about WayFinding.

Complementary Care Experiences

Text-first virtual care is only one part of the journey. Other Transcarent care experiences
provide important supportive care.

Next Generation Navigation

Benefits navigation, clinical guidance, and care delivery through AI and human support for your team’s everyday needs.

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Mental Health

Confidential mental health care that fits Members' needs—all from the comfort of home. Both therapy and psychiatry services are available.

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Weight Health

Customized weight health care for each person with easy access to a connected, on-demand care team for clinical, lifestyle, and behavior change support.

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Setting new standards for quality and value

Clients saw increased utilization compared to previous telehealth solutions

Cost reduction per visit based on average cost for alternative care option and Member utilization of primary care

Resolution rate for in-clinic visits

Reduction in ER and urgent care visits

Learn more about Transcarent powered by 98point6

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