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A Comprehensive Cancer Care Experience From Screening Through Survivorship
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Key Takeaways
  1. Comprehensive Cancer Care: Transcarent's Cancer Care offers a comprehensive, connected, and high-quality care experience designed to support individuals impacted by cancer at every stage of their journey. This holistic approach ensures that Members receive personalized care and support tailored to their evolving needs.

  2. End-to-End Support: From screening to survivorship, Transcarent guides Members through personalized care plans, including education, curated resources, caregiver assistance, Expert Second Opinions, access to top oncology providers, and support for returning to work.

  3. Impactful Care Experience: Transcarent aims to enhance the quality of life for those affected by cancer, improve health outcomes, and reduce unnecessary costs. By improving access to personalized, high-quality care, Transcarent gives employers a trusted solution to support their employees' cancer care needs.

Randy K. Hawkins, M.D., FACHE, Chief Medical Officer, Transcarent

Nearly everyone has a story to tell about cancer. Whether you’ve personally experienced cancer - or are a family member, friend, caregiver, or employer of someone with cancer – it has likely touched your life in some way.

It is a growing concern globally and employers are feeling the impact on their workforce. Cancer has risen to be the top driver of healthcare costs for most large employers1 as they work to ensure their teams have access to the care they need for sustainable better health, while managing affordability.

One-dimensional approaches to care simply can’t address the inherent complexity of these diseases or the path to better health. For too long, benefit leaders have struggled to piece together fragmented cancer-related point solutions, and the results cannot comprehensively address personal cancer journeys or drive long-term value.

Transcarent Cancer Care was designed to surround Members impacted by cancer with the right care at every step, no matter where they are on their journey, and support them through critical transitions. It is a comprehensive, connected, high-quality care experience that guides people across the spectrum of cancer needs. Like all our care experiences, it takes a longitudinal approach with easy access to high-quality, affordable care and sustainable health.

If a Transcarent Member does receive a cancer diagnosis, they can be confident that they have the support of a trusted cancer care team, designed to address their unique needs as they evolve. A smart digital platform and compassionate care ecosystem connect them to Expert Second Opinions and treatment from the country’s top oncologists. The care team walks with Members along every step of their journey. The team’s personal guidance helps Members make the next best decision about their care, because no one should face cancer alone.

No other cancer care solution offers this level of end-to-end care. As the One Place for Cancer Care, our Members are guided through personalized care transitions and touchpoints. These touchpoints may include:

  • Early Detection and Screening: We proactively educate Members on their risk and work to drive them toward critical screenings. Built-in upstream identification helps find and support Members with early detection and screening needs. If Members need support, we can seamlessly connect them to the right local providers and necessary tests.

  • Holistic Support: Members receive education and guidance from dedicated Health Guides and Oncology Nurse Navigators who have deep expertise in cancer care. They assist with a range of challenges like symptom management, emotional support, achievable goals, logistics for treatment, childcare, or worries about costs. In addition, Members are connected to nutrition counseling, pharmacy care, and support communities.

  • Caregiver Support: Caregivers are also embraced and cared for, receiving support for their unique needs. Cancer caregivers have easy access to holistic resources, navigation, education and evidence-based content. We also work with the Cancer Support Community to connect caregivers with a compassionate support network.

  • Expert Second Opinion: Members can be confident in their diagnosis and care plan by receiving a second opinion from the country’s leading cancer specialists with expertise from our partners like AccessHope.

  • Oncology Centers of Excellence: If a Member is diagnosed with cancer they can access a customized level of care that meets their needs from the nation’s top providers at the best Oncology Centers of Excellence (COE). With our COE program, Members can choose to receive high-quality care in a location that’s best for them – whether they’d prefer to stay at a local health system for follow-up and long-term needs - or travel for something more complex.

  • Return-to-Work Support: We work closely with benefit and human resources leaders to help Members have the confidence to return to work, advising on benefit design, PTO policies, effective manager training, and dedicated culture support. Members get curated resources and checklists to help support them during the transition.

We’re delivering a comprehensive care experience, with impact rooted in high-quality, personalized longitudinal care and Member choice. Our goals are to enhance quality of life for those affected by cancer, improve health outcomes, and reduce unnecessary and wasteful costs. We are meeting these goals by fully supporting every one of our Members impacted by cancer and giving employers a trusted, high-quality way to care for their employees - from screening through survivorship. Learn more about Transcarent Cancer Care here.


1https://www.medicaleconomics.com/view/cancer-is-now-the-top-driver-of-large-company-health-care-costs

Authored by
Randy Hawkins, M.D., FACHE
Randy Hawkins, M.D., FACHE
Chief Medical Officer
July 15, 2024 - 7 MIN READ
Cancer Care
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