It's been one year since we introduced WayFinding to the world, giving people the health and care experience they expect and deserve. Our merger with Accolade made WayFinding even better, with enhanced data, technology, and quality care. We are the One Place for Health and Care that takes people beyond navigation. The momentum keeps building for one simple reason: we delivered an experience that people love to use and have long needed.
Everyone has questions about their health, care, and benefits; but most people have no idea where to start or where to go for instant, trusted answers. Behind each question is a desire to take action – eat healthier, sleep better, stay on top of early cancer screenings, or stop that nagging knee pain. Information alone is not enough. People need trusted, personalized support to help them take the next step, even when they don’t know the right direction. The only way to do this is by bringing clinical guidance and access to care together in one place, for all of your health needs – simple or serious.
With WayFinding, our Members "Just Ask" and get answers specific to their individual benefits, as well as access to care that's personalized for their needs. By bringing together Transcarent ’s precedent setting responsible leadership in healthcare AI and Accolade's virtually accessible doctors, nurses, and specialists, we offer the most personalized solution for the endless benefits and healthcare questions that have plagued consumers and employers.
Our Members have the unique ability to Just Ask Transcarent, and:
Find instant answers 24/7 with our AI Care Assistant - tailored to each individual's plan design, benefits, and history.
Take the next step with clinical guidance from nurses and expert second opinions powered by 2nd.MD.
Get Care in the way they want it 24/7 by chatting with a doctor in real time or scheduling a video visit, building an ongoing relationship with a primary care physician, or finding a high-quality specialist.
Seamlessly access curated, high-quality point solutions to support their cardiometabolic health, mental health, MSK challenges, weight health, and more.
The future is now as we work with benefits leaders to reimagine health and care for all. There’s no time to wait as healthcare costs rise at unsustainable rates while quality and outcomes decline. Employers, those who pay for healthcare, and people seeking care can no longer rely on hope or disconnected one-off solutions to turn the tide.
Our team at Transcarent is committed to leading the way to forever change what people expect from a health and care experience – and we won't stop until we make it easy for all people to access high-quality, affordable health and care.
There’s so much more to come over the next few months as we take the industry beyond navigation. We’re excited to work with even more changemaking employers who understand the urgency of giving people the power to “Just Ask” in their moment of need - making it easy for them to instantly access personalized information, trusted guidance, on-demand high-quality care, and better affordability.
