An academic health system sought to enhance the health experience for its Members while reducing costs. RUSH partnered with Transcarent to give their employees access to a comprehensive suite of healthcare experiences, including:

• Health Guides, a personal concierge guides, supports, and helps advocate for Members through all their health and care related needs, leading them to the best possible outcomes

• Provider Finder, a self-service experience guides Members through doctor selection, designed for all physician specialties

• Virtual Care, text-first, on-demand care for acute, chronic, and behavioral health care

• Expert Medical Opinion, a second opinion service from medical experts can step in after Members have already received an initial diagnosis, prognosis, or treatment plan by another doctor.

Transcarent leveraged its technology and expertise to deliver personalized and accessible healthcare experiences tailored to the needs of employees.

Transcarent helps Members access the right care, at the right time, in the right place

Read the full case study to see how Transcarent's Next-Generation Navigation drove savings for RUSH.