The Fragmentation Tax: What Disconnected Specialty Care Really Costs

Most employers have built their specialty benefits stack piece by piece, adding MSK, cancer, fertility, and navigation vendors year over year. Individually, each looks like a smart investment. Together, they create a hidden fragmentation tax: duplicated costs, administrative drag, and a Member experience so confusing it suppresses the very utilization employers are paying for.

In this 25 minute panel, benefits leaders and consultants will learn how to name, spot, and start addressing the fragmentation tax in their own vendor stack—and what a truly connected specialty care experience looks like in practice.

You’ll walk away with:

• A framework for identifying the 3 components of fragmentation—financial, administrative, and experiental

• A clear definition of what integrated actually means—and how to est whether your current vendors meet the bar

• Concrete questions to bring into your next renewal or RFP cycle